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SAMSUNG: World's First TELE-MEDICAL APP (Built For Africa)

Samsung Africa once again demonstrated the company’s innovation not only in the healthcare industry, but in understanding the African market, when they launched the Samsung Tele-Medical App, a world’s first, in conjunction with the Samsung Tele-Medicine Centre.

“The Samsung Tele-Medicine Centres, driven by solar power technology, can provide patients in rural areas with access to doctors and medical specialists anywhere in the world,” said Thierry Boulanger, director of IT and B2B Solutions at Samsung Electronics Africa. “The Tele-Medical App is an extension of the centre, allowing patient details to be captured accurately, medical equipment to be set up correctly and a standard of medical tests to be undertaken, for a complete medical solution.”


(Photograph: Thierry Boulanger, Director: IT & B2B Solutions, Samsung Electronics Africa)

In the Samsung Tele-Medicine Centre qualified nurses will be equipped with Samsung GALAXY Tabs containing the built-in app which has been specifically written for the medical solution. The App will guide the nurse through the necessary processes to make certain that all the relevant information is captured in a specific way to ensure that human error is eliminated.

The App allows patient records to be created – where personal details are inputted and or edited before the medical examination begins. Once all the information is captured, an appointment is created with the following medical examinations options: ·         Eye test·         Audiometery (Ear) test, ·         Body Mass Index calculation, ·         Vital Signs Monitor (including blood pressure, temperature, pulse rate etc), ·         Electrocardiography (ECG), ·         Ultrasound test, ·         Diagnostic blood test

Once an examination is selected, an overview of the test to be undertaken is provided, giving the nurse not only an outline of what will be tested to provide the patient with, where relevant, but also a diagram of the medical machinery and how it should be set up to ensure they can familiarise themselves with the equipment before the test begins. Once the nurse is comfortable with the setup and clicks the ‘next’ button, the App moves on to the series of tests to be undertaken in that category.


Each test overview provides a step-by-step guide on how the equipment should be set up and where/how the patient should be positioned. Once set up, the test commences and a question is then posed to the patient, and the answer is entered directly into the App. The blood analysis units are plugged directly into the tablet. All information is captured digitally and then stored as a patient record in a server within the Tele-Medical Centre.

“The results of the tests are then sent to the cloud, where a notification is transmitted to the relevant doctors on call,” says Boulanger. “No specialised software is needed to access the password protected information and once accessed by the remote doctor; the results can be analysed and a diagnosis for treatment provided along with a prescription if necessary.”

This information is sent back to the cloud and a notification is sent to the Tele-Medicine centre to download the diagnosis. The diagnosis and prescription is sent in PDF format so that it cannot be tampered with, printed at the tele-medical centre and discussed with the patient. “Should further investigation of symptoms be required, video conferencing will be used between the doctor and the patient. What’s more, for pictures that are too large to send, such as the ultrasound scans, the mobile video conferencing camera can be  pointed to the ultra sound screen and shared via  the teleconference facility to the remote doctors in real time,” added Boulanger.

“It’s all about providing diagnosis as quickly as possible, as in outlying areas early detection or treatment could mean the difference between life and death. The App prompts the on-call nurse to undertake the correct tests in a consistence and standardised manner – bringing technology together to really make a difference.”

The launch marks Phase 1 of the App which will be expanded on and refined in the coming months. Additionally, as requests for additional services or tests are received, not to mention the information provided in numerous languages, the App will be customised accordingly.

“We pride ourselves on developing and pushing the boundaries of innovative technology and today marks another milestone in further fulfilling our mission to bring Built For Africa technology to the fore  in our efforts to change the world and improve the quality of people's lives,” concluded Boulanger.

About Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of televisions, smartphones, personal computers, printers, cameras, home appliances, LTE systems, medical devices, semiconductors and LED solutions. We employ 270,000 people across 79 countries with annual sales of US$187.8 billion. To discover more, please visit www.samsung.com  

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